Reference

Terms and Conditions That Govern Your acc44 Account

These terms set out what you agree to when you open and use your acc44 account — from how deposits via bKash, Nagad, or Rocket are processed to how withdrawals are verified.

Account eligibility rulesWallet and payment conditionsWithdrawal verification stepsRegion and jurisdiction limits
acc44 Terms and Conditions That Govern Your acc44 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern — a disputed deposit, a wallet discrepancy, or a question about your account status — our support team handles these queries directly. Raise your issue with a clear description and your account reference so we can resolve it without back-and-forth. Players in Dhaka and across Bangladesh can reach us through the channels below.

Live Chat Available directly from your acc44 account dashboard. Share your account ID and the nature of your query for a faster response.
Email Support Send account and terms-related queries to our support address. Include your registered mobile number and a brief description of the issue.
Help Centre Our help section covers common account questions including wallet disputes, verification steps, and what to do if you believe a term has been applied incorrectly.
HOW WE HANDLE THIS

Account Security and Data Practices Under These Terms

Acc44 applies standard account-security practices to protect your personal data and wallet balance. Here is how we approach the four areas that matter most under these terms.

Data Retention

We retain account data for as long as your account is active and for a period after closure, in line with standard financial record-keeping requirements for the region.

Account Security

Your account is protected by OTP verification on login. Never share your OTP or PIN with anyone, including anyone claiming to be acc44 support.

Cookie Use

We use session cookies to keep you logged in across pages and to maintain your wallet state. You can manage cookie settings in your browser, but disabling them may affect account functionality.

Requesting Changes

To update your registered mobile number, request a data summary, or ask about account closure, contact support through live chat or email with your account reference.

Common Questions About These Terms

Real questions from acc44 account holders about how these terms work in practice.

Yes. Every transaction on your acc44 account — whether via bKash, Nagad, or Rocket — is governed by these terms alongside the individual payment provider's own conditions.

Duplicate accounts are not permitted. If we detect more than one account linked to the same identity or mobile number, we may suspend access pending a review of both accounts.

We can update the terms at any time and will post the revised version with a new effective date. If you continue using your account after that date, the updated terms apply to you.

Contact support within 48 hours and provide your bKash, Nagad, or Rocket transaction reference number. We will cross-check it against our payment records and respond with a resolution.

Access depends on whether online gaming is lawful in your location under local law. We do not confirm legality for specific regions — you are responsible for checking the rules that apply to you.

Reach out to support via live chat or email with your account reference. We will process the request and confirm the outcome, including any pending wallet balance that needs to be cleared first.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.